What To Do If Agricultural Products Encounter Quality Problems

In recent years, most of the quality problems of agricultural machinery products are the "three guarantees" of agricultural machinery products. Therefore, the State has issued the "Regulations on Responsibility for Repair and Replacement of Agricultural Machinery Products" (Three Guarantees for Agricultural Machinery). , And the issue of defining legal liability.

The "three guarantees" valid period includes the whole machine and main components. The "three guarantees" valid period is not less than one year. The "Three Guarantees" validity period is calculated from the date of issuance of the invoice, and deducts the time for repairs occupied by repairers who undertake the Three Guarantees business and no repair parts to be repaired. The "Provisions on the Responsibility for Repair, Replacement and Return of Agricultural Machinery Products" came into effect on September 1, 1999. There are 30 articles in the main text. The purpose of formulating the "Responsibility for Repair and Replacement of Agricultural Machinery Products" is to: firstly, effectively protect the legitimate rights and interests of farmers; secondly, to clarify the three guarantee responsibilities and obligations of sellers, repairers, and producers to improve the product Quality civil liability system; the third is to strengthen the state's supervision and management of sellers, repairers, and producers in fulfilling the Three Guarantees obligations and responsibilities.

Farmers can choose to replace or repair the product if the safety performance failure or use performance failure occurs within 15 days from the date of sale. The seller shall be responsible for the replacement or repair according to the requirements of the farmer.

For products other than internal combustion engines, tractors, combine harvesters, and agricultural vehicles, if the safety performance failure or the use performance failure occurs within 15 days after the replacement, the farmer may request a return, and the seller shall be responsible for returning the farmer free of charge.

If the product fails during the "Three Guarantees" period, the repairer shall remove the fault within 40 days from the date of repair and guarantee normal use. If the product is damaged due to repair, the repairer is responsible for compensating the farmer for the loss of the product itself, and the cost shall be borne by the repairer; if it is not repaired for more than 40 days from the date of repair, the repairer shall truthfully record the repair status; the seller shall According to this data, farmers can replace products of the same model and specifications for free, and then recover from the producers and repairers according to law.

If the "Three Guarantees" period meets the exchange conditions, the seller will not return the product with the same model and specifications, or the standard performance requirements and explicit performance requirements are not met after the replacement. If the farmer requests a return, the seller shall Free returns.